Spend at ARTĒ Madrid Official Website: Earn 1 Clubpoint for every HK$5 spent.

From 2026-10-22 to 2026-10-31 & 2026-11-15 to 2027-01-21

Member can earn Clubpoints when shopping at ARTĒ Madrid official website during the promotion period by following the steps below. The more you buy, the more Clubpoints you’ll earn!

Offer: Spend every HK$5 to earn 1 Clubpoint

Official Website: https://www.arte-madrid.com/ 

How to redeem Rewards:

Redemption of the Spend at ARTĒ Madrid Official Website: Earn HK$5 = 1 Clubpoint

Offer will be available for all The Club members with the following steps: 

1. Redeem offer online during the redemption period.

2. An e-redemption letter will then be sent to your registered email address.

3. Enter the designated ARTĒ Madrid shopping code (“ARTĒ Madrid Shopping Code”) in the "Add order note" section of the shopping cart before completing your online checkout to qualify for Clubpoints earning.

Terms & Conditions

1. This Offer (as defined below) is valid from 22 Oct 2026 to 31 Oct 2026 & 15 Nov 2026 to 21 Jan 2027, both dates inclusive (“Promotion Period”).

2. In order to be eligible for this Offer, customers must be a member of The Club (“The Club Member”), a loyalty program operated by Club HKT Limited (“The Club). Customers who meet this criterion is referred to as “Eligible Members” in the clauses below.

3. Eligible Members who make a purchase on the ARTĒ Madrid official website during the Promotion Period can earn 1 Clubpoint for every HK$5 spent on their net purchase on products of ARTĒ Madrid (“Offer”). The amount of net purchase refers to the actual amount paid after deducting the amount reduced by discount or the use of coupon codes; any shipping and/or handling fee, operational costs or expenses incurred are excluded from the calculation. Only valid purchases will be considered when calculating the Clubpoints earning of each transaction; any item(s) which is invalid purchase or subsequently cancelled, refunded, returned and/or exchanged, are excluded (“Valid Transaction”). The calculation of Clubpoints earned is based on the net transaction amount of valid purchase in each transaction. If there are multiple items in a transaction, the items affected by invalid purchase, cancellation, refund, return and/or exchange will be excluded when calculating the Clubpoint earning. No transaction amount will be accumulated and carried forward to the next transaction. This Offer is provided by Arte Hong Kong Limited (the “Merchant”).

4. In order to qualify for the Clubpoints, Eligible Member must complete all the following steps in part (A) and (B):-

(A) Redemption at The Club: 

(i) add the Offer under The Club Earn page in The Club’s mobile application or website to the shopping cart;

(ii) complete check-out (The Club Members can redeem the Offer with 0 Clubpoints at check-out) under his/her The Club account; 

(iii) look out for an e-redemption letter (the “E-Redemption Letter”) with a shopping code (the “ARTĒ Madrid shopping Code”) from The Club sent to The Club Member’s email address registered with The Club; 

(iv) To earn Clubpoints, Members must enter the unique Shopping Code in the "Add order note" section of the shopping cart before completing the online checkout.

The maximum eligible transaction amount for each Eligible Member within the designated reward period is HK$10,000 (which is equivalent to a maximum earning of 2,000 Clubpoints).

5. No Clubpoints will be awarded to Eligible Members in the event of failure in inputting ARTĒ Madrid shopping code (on the Official Website) prior to completing a Valid Transaction. In that case, Eligible Members’ relevant entitlement to the Clubpoints under this Offer will be forfeited. If The Club discovers that Eligible Member has provided wrong or inaccurate information, or if Eligible Member is or might have been in breach of any relevant terms and conditions of The Club, or if any acts or omissions by Eligible Member are fraudulent or dishonest or constitute an abuse of this Offer, without prejudice to any other rights and remedies available to The Club under all relevant terms and conditions of The Club or otherwise, The Club is entitled to forfeit or reverse any Clubpoints to be earned or earned and other privileges which The Club Member is entitled to (in whole or in part), disqualify such The Club Member in respect of this Offer forthwith and/or take any other actions which The Club considers to be appropriate, without prior notice.

6. This Offer is non-transferable or exchangeable for cash or other products and does not apply to transactions at exclusive events (“EE”) and/or transactions with any privilege discounts (“PD”) applied, for example staff discounts. For details of transactions which are excluded from the Offer, please contact ARTĒ Madrid. 

7. The Clubpoints under this Offer will be credited to Eligible Member’s The Club account 6 to 8 weeks after Eligible Member makes a Valid Transaction.

8. Eligible Members should retain the receipt of the Valid Transaction until the related Clubpoints have been credited to Eligible Member’s The Club account. For enquiries about the eligibility to earn Clubpoints, the related receipt(s) of Valid Transaction must be provided to The Club for verification purposes. Eligible Members must make request to The Club within 60 calendar days from the date of Valid Transaction (“Lookback Period”) to verify the eligibility to earn Clubpoints and/or claim back Clubpoints. If Eligible Members fail to request within the Lookback Period, the right to claim back Clubpoints will be forfeited and Eligible Members will not receive any compensation.

9. Eligible Member’s transactions may not be eligible for this Offer for a number of reasons. The Club and the Merchant may be unable to provide an exact and valid reason for such ineligibility, so the following list contains some of the most common reasons for reference only:

a. Eligible Member returned the product(s) purchased or cancelled a transaction.

b. The Club Member’s payment failed or did not meet the requirements of a Merchant’s credit check.

c. The Club Member’s purchase did not satisfy or breached ARTĒ Madrid Terms and Conditions (available at https://www.arte-madrid.com/pages/the-club-terms-conditions).

d. The transaction may not be tracked if the ARTĒ Madrid Shopping Code was not inputted before completing the transaction.

e. The Eligible Member is involved in suspected fraud or misconduct.


10. The Club is not the supplier of the goods, products and/or services provided by ARTĒ Madrid and makes no representation or guarantee as to the quality of the goods, products and/or services, and accepts no liability for any matters arising from, or in relation to, the same. ARTĒ Madrid is solely responsible for all obligations and liability relating to the provision of its goods, products and/or services.

11. Arte Hong Kong Limited reserves the right to vary or cancel this Offer and/or amend these Terms & Conditions at any time without notice.

12. This Offer is subject to Terms & Conditions by The Club  (https://www.theclub.com.hk/en/terms-and-conditions.html) and the Merchant (https://www.arte-madrid.com/pages/the-club-terms-conditions)

13. For enquiries, please email ARTĒ Madrid at cs@arte-Madrid.com.

14. In the event of any disputes in connection with this Offer (including the eligibility for earning Clubpoints under this Offer and the calculation of the number of Clubpoints to be awarded), Eligible Members should always contact ARTĒ Madrid directly via email at cs@arte-Madrid.com. The Club will not be liable for any of the aforesaid matters.

15. Please ensure you understand the merchant descriptions and purchase conditions before proceeding with a purchase. Any claims arising from misunderstandings will not be accommodated.

16. The Club and Arte Hong Kong Limited will endeavour but not guarantee to credit the Clubpoints in accordance with the time frame as set out in paragraph 7 herein. 

17. All benefits, amenities, offers, awards, products and services of The Club are subject to availability and may be changed at any time without notice. For details related to The Club, please call The Club’s service hotline at 183 3000. For details related to Arte Hong Kong Limited, please contact Arte Hong Kong Limited via email at cs@arte-Madrid.com.

18. In the event of discrepancy or inconsistency between the English and Chinese versions of these Terms & Conditions, the English version shall prevail. In the event of dispute, decisions made by The Club and/or the Merchant will be final and binding.